Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Parts of Firefox 21.0 black out under Windows XP SP3

  • 3 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan kypriakos

more options

I upgraded to v. 21.0 and I noticed that at times (more frequently recently) parts of the browser interface just go blank. If I hover the mouse of the blank parts some of them will reappear but some won't. Refreshing the browser (closing it and opening it again) sometimes work and eliminates the blanks sometimes it doesn't. There seems to be a conflict with something running on my OS with this version of the browser.

Any ideas?

Thanks

I upgraded to v. 21.0 and I noticed that at times (more frequently recently) parts of the browser interface just go blank. If I hover the mouse of the blank parts some of them will reappear but some won't. Refreshing the browser (closing it and opening it again) sometimes work and eliminates the blanks sometimes it doesn't. There seems to be a conflict with something running on my OS with this version of the browser. Any ideas? Thanks

Keazen oplossing

Try to disable hardware acceleration in Firefox.

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (3)

more options

Keazen oplossing

Try to disable hardware acceleration in Firefox.

more options

Hello kypriakos, you can also try to set in about:config the gfx.content.azure.enabled pref to false or if this didn't work set the gfx.direct2d.disabled pref to true and leave hardware acceleration otherwise enabled.

thank you

more options

Hello all,

thanks very much for the feedback - it has solved the problem. Disabling the hardware acceleration option did the trick. So that we all learn something new, what is the technical explanation for the problem?

Thanks again! Demetris