We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

firefox is treating my shift key like the back button.

  • 5 antwurd
  • 14 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan cor-el

more options

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

Alle antwurden (5)

more options

hello gschulz, are you scrolling with your mouse at the same time (shift & downscroll will go back in the history, ctrl+downscroll will decrease the zoom level)? maybe also test it with different hardware...

more options

I wasn't touching the mouse at the time. I'll try it with different hardware.

more options

You nailed it. It seems to have been my wireless keyboard. I don't know if a key was stuck or what it was, but the issue went away when I disconnected both the mouse and keyboard.

more options

I have the same problem and I am not using my mouse while hitting shift key- have uninstalled and reset firefox over 3 times. I have tried in IE and do not have the issue.

more options

jamiemarie1 created a new thread here: