Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Remove completely snap.do, restart and it still persist

  • 8 antwurd
  • 46 hawwe dit probleem
  • 10 werjeftes
  • Lêste antwurd fan R4D10Active

Dog
Dog
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I already did what I need to remove snap.do completely, even in the about:config page about changing back the default value. After restart the computer, everytime I start up Firefox with the last tab I opened, a new tab is open and it is snap.do. But only for the first time, when I closed Firefox and opened it again, it did not show up.

Any help?

I already did what I need to remove snap.do completely, even in the about:config page about changing back the default value. After restart the computer, everytime I start up Firefox with the last tab I opened, a new tab is open and it is snap.do. But only for the first time, when I closed Firefox and opened it again, it did not show up. Any help?

Keazen oplossing

Move stuff to the new profile.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (8)

ideato
ideato
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Hello mydog2409,

see : questions/950297

and : questions/958900


thank you

kobe
kobe
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Uninstall any related programs from the control panel. Use the searchreset tool and delete a user.js file.

the-edmeister
the-edmeister
  • Moderator
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Please read the previous support threads about snap.do - you must have missed something which is causing Firefox prefs to be reset.

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Dog
Dog Fraacheigener
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The problem now is: When I opened Firefox, it opened itself a new tab (plus my old tabs) and show the snap.do search page without a url and only a page. The prefs.js and user.js are clean because it showed no changes from the last time I run the adware remover.

kobe
kobe
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can you reproduce in a new profile.

Dog
Dog Fraacheigener
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If I start FF with "-p" command, the snap.do does not come back. So what should I do now?

kobe
kobe
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Keazen oplossing

Move stuff to the new profile.

R4D10Active
R4D10Active
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Did you edit the target properties of the browser icon?

It adds the snapdo site to load on run.

Disregard - I see that it stops after the first occurrence.

Bewurke troch R4D10Active op