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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I synced firefox information to the servers and exchanged my laptop. How can I get the new laptop to sync with my firefox data?

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I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

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If you don't have a 2nd device available which is already setup with your Sync account, pairing can't be done.

In order to set up a new device when you can't "pair", you need three things; the user account name (email address used), the password for the account, and the Sync Key.

If you didn't make a copy of the Sync Key as prompted at the end of the Sync set up process, you can't successfully setup a new device and won't be able to recover your data.