Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Adobe Flash 11.8.800.168 stopped working

  • 6 antwurd
  • 3 hawwe dit probleem
  • 15 werjeftes
  • Lêste antwurd fan claudchu1

more options

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

Bewurke troch MAD-King op

Keazen oplossing

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (6)

more options

I didn't catch anything wrong with your configuration, but have you tried to see if a addon is causing a issue in Firefox Safe Mode?

SEE: Diagnose Firefox issues using Troubleshoot Mode

more options

Thank you. It works in safe mode. When I reset FF to factory do I lose all my logins, bookmarks and auto forms?

more options

Keazen oplossing

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

more options

OMG. It worked. Thank you so much.

more options

If it happens again:

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

OMG, thanks so much for this info. I've had problems so many times with Flash updates and Firefox I can't believe how simple this was to solve.