Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

All my passwords have vanished

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For no apparent reason and absolutely not as a result of anything I did, all my saved passwords have disappeared.

I copied the appropriate files into a new profile, which is the only "solution" I have found here on site, but that doesn't work because the passwords have gone.

Any ideas or helpful suggestions please?

For no apparent reason and absolutely not as a result of anything I did, all my saved passwords have disappeared. I copied the appropriate files into a new profile, which is the only "solution" I have found here on site, but that doesn't work because the passwords have gone. Any ideas or helpful suggestions please?

Alle antwurden (2)

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This can happen if the files signons.sqlite and key3.db that store the passwords and the encryption key get corrupted.

Any luck with trying to restore a previous version of the two files?

(make a backup copy of the current files)

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Unfortunately, there are no previous versions of the two files, so no, no luck there, but thanks for the suggestion.