Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

my bookmarks have dissapeared I have tried restore in show all bookmarks but restore dates stops on saturday 26 /10/13 the very date when they dissapeared and

  • 3 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan cor-el

more options

I have windows 7 after an ad virus i restored to earlier date to remove unwanted ads.it worked ads have dissapeared but my bookmarks as well. How can I get my bookmarks back? as i said above question tried restore but date is not going past 2 very close dates:dates where bookmarks had already dissapeared.

thanks in advance

I have windows 7 after an ad virus i restored to earlier date to remove unwanted ads.it worked ads have dissapeared but my bookmarks as well. How can I get my bookmarks back? as i said above question tried restore but date is not going past 2 very close dates:dates where bookmarks had already dissapeared. thanks in advance

Alle antwurden (3)

more options

Check if The bookmark backup file or one of the automatic dated backups are located inside the Profiles - Where Firefox stores your bookmarks, passwords and other user data folder bookmarkbackups folder.

more options

hello,thank you for your reply.YES bookmark backup file or one of the automatic dated backups are located inside the Profiles. BUT UNFORTUNATELY the date of these backups is only to saturday 26 the day when they disapeared so nothing BEFORE 26th is available.from 26th nothing was there anymore including 26

more options

Did you reset Firefox or did a new profile got created otherwise?

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

You can also check if there are more profile folders