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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

multiple account problems

  • 1 antwurd
  • 1 hat dit probleem
  • 20 werjeftes
  • Lêste antwurd fan iamjayakumars

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Hi there,

I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option.

Any tips on what to try next? Thanks in advance

Hi there, I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option. Any tips on what to try next? Thanks in advance

Alle antwurden (1)

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Reset your account

Give some time to receive your email

Delete Account