Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I reset my master password but the new one does not work and Firefox crashes when I click 'lost device' again. Name + pw OK.

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan jsfb

jsfb
jsfb
more options

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

Keazen oplossing

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (2)

guigs
guigs
more options

Keazen oplossing

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

jsfb
jsfb Fraacheigener
more options

It worked perfectly. Thank you. If anyone else tries this, check junk for confirmation email.