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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I'm getting a mozilla crash report every time I try to open thunderbird. Crash @ nsMenuBarFrame::Init(nsIContent*, nsIFrame*, nsIFrame*)

  • 6 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan jeffmonsein

chelseaschell
chelseaschell
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I can't get thunderbird to open. Every time I try a mozilla crash report comes up. I restarted my computer and tried opening in safe mode and neither of those worked.

I can't get thunderbird to open. Every time I try a mozilla crash report comes up. I restarted my computer and tried opening in safe mode and neither of those worked.

Bewurke troch Wayne Mery op

Alle antwurden (6)

chelseaschell
chelseaschell Fraacheigener
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Here is the crash ID: bp-16bbbd51-ad2e-4052-b6e7-3e10a2140324

Matt
Matt
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  • Top 10 Contributor
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Just in case it is a corrupt program file, please download Thunderbird again from getthunderbird.com and install it again. Reinstalling the program does not affect mail or account data.

Wayne Mery
Wayne Mery
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chelseaschell, What were your results?

jeffmonsein
jeffmonsein
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I have the same problem. can't start thunderbird even in safe mode. the only thing that works is to delete program. reboot computer and reinstall. each time I logout I have to do the same thing. exasperating!! please help!

chelseaschell
chelseaschell Fraacheigener
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The only thing that worked for me was to do a full system restore for the day before I started having the problem. So if you don't have anything on your computer that you would lose by doing that, I'd recommend it. I haven't had the problem since.

jeffmonsein
jeffmonsein
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I'd prefer not to do that. Issue started when I changed the password. Didn't realize that would kill the program. Any other options? Or I will have to switch to another email program. I would hate to lose all of emails though.