Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Dont get email to reset mozilla passaword

  • 2 antwurd
  • 3 hawwe dit probleem
  • 21 werjeftes
  • Lêste antwurd fan the-edmeister

oombull
oombull
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Hi

I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email.

i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. "

Please do something about this. or tell me how to resolve this problem

Hi I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email. i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. " Please do something about this. or tell me how to resolve this problem

Alle antwurden (2)

user669794
user669794
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Check the "Spam" folder . It may be there .

Bewurke troch user669794 op

the-edmeister
the-edmeister
  • Moderator
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If those emails didn't end up in the "spam" folder, Addons.Mozilla.Org has their own support forum here:
https://forums.mozilla.org/addons/index.php

The AMO Feedback and Support section is here