Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Micro says I need update, and so do you, and then you say I'm already updated.

  • 4 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan user633449

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When I go from MSN (on my Mac), it redirects me to update my browser. I then go to a Mozilla page that tells me that it looks like I'm running an older version. I then follow the instructions to get an update, and am told that my Firefox is currently up to date. I dislike the extra step Microsoft makes me go through, and the conflicting messages from Mozilla.

How do I get out of this?

When I go from MSN (on my Mac), it redirects me to update my browser. I then go to a Mozilla page that tells me that it looks like I'm running an older version. I then follow the instructions to get an update, and am told that my Firefox is currently up to date. I dislike the extra step Microsoft makes me go through, and the conflicting messages from Mozilla. How do I get out of this?

Keazen oplossing

Save the file to your computer, don't try to run it. Then, Close Firefox (the file is already on your computer) find the file, and install it.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (4)

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Please go to www.getfirefox.com, and download and install the newest version of Firefox.

Then, read How to reset the default user agent on Firefox if you still see messages that you need to update.

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Whenever you get a message / popup that software / files need to be updated,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org

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When I download the new Firefox, I get a message that says it can't be downloaded because Firefox is open! If I close Firefox, I close the opportunity to accept the download. WTF?

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Keazen oplossing

Save the file to your computer, don't try to run it. Then, Close Firefox (the file is already on your computer) find the file, and install it.