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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

can't copy & paste image on OS X or windows

  • 4 fhreagra
  • 4 leis an bhfadhb seo
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  • Freagra is déanaí ó garvincottle

garvincottle
garvincottle
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OS X 10.8.5

Client has Windows ????

We can't copy images and paste them. Safari and Chrome work as usual (fine).

I upgraded to Firefox 30 from the previous version. It still doesn't work.

Very old versions of Firefox work fine.

I'm recommend my client use Google Chrome. Pity.

OS X 10.8.5 Client has Windows ???? We can't copy images and paste them. Safari and Chrome work as usual (fine). I upgraded to Firefox 30 from the previous version. It still doesn't work. Very old versions of Firefox work fine. I'm recommend my client use Google Chrome. Pity.

Réiteach roghnaithe

Hi garvincottle, Thank you for your question, you have reached the Help Desk for SUMO and I understand that the steps taken to copy and paste images in Firefox are proving unsuccessful.

In order to reproduce what you are seeing can you please provide the steps you are taking to copy and paste the images and please provide an example link to where you are preforming these steps.

With this information we can investigate a solution for the issue you are running into and help other users in the process.

Thank you and looking forward to hearing from you soon.

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All Replies (4)

guigs
guigs
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Confirmed I cannot do this either. However if I save the image as I can copy the image to other places.

-)
garvincottle
garvincottle Úinéir na ceiste
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Hi guigs2,

What will it take to get an official response from a Mozilla employee concerning this issue? Any thoughts?

guigs
guigs
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Réiteach Roghnaithe

Hi garvincottle, Thank you for your question, you have reached the Help Desk for SUMO and I understand that the steps taken to copy and paste images in Firefox are proving unsuccessful.

In order to reproduce what you are seeing can you please provide the steps you are taking to copy and paste the images and please provide an example link to where you are preforming these steps.

With this information we can investigate a solution for the issue you are running into and help other users in the process.

Thank you and looking forward to hearing from you soon.

garvincottle
garvincottle Úinéir na ceiste
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Thanks guigs2,

I've found a solution, there was an entry in the .htaccess file of the website I had built which Firefox treats differently (maybe more correctly) than other browsers. In some cases, this code will prevent some versions of Firefox from copying images.

This entry in the root - public html directory .htaccess file was to blame: Rewrite rule.*\.(jpeg | jpg | png | gif)$ - [F,NC]

To comment it out (deactivate it) place a # (pound sign - without parenthesis!) at the beginning of it's line: "#" Rewrite rule.*\.(jpeg | jpg | png | gif)$ - [F,NC]

"F" means Forbidden and NC means "No Case" (i.e. it doesn't differentiate between upper and lower case characters).

It was also not allowing my webhost mail system to mail inline html images.


Thanks to smptebars1: (Drupal Forum Solution)

Athraithe ag garvincottle ar