This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

uploading a PDF via Firefox, told the file is not a PDF

  • 8 bhfreagra
  • 6 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó amantica

more options

I know the way to fix this problem is by deleting or renaming mimetypes.rdf in my firefox profile. The only problem is that on several computers, the problem is repeatable. I have one user that has to delete or rename the mimetype.rdf file in her profile every day.

Yesterday I created a brand new firefox profile for the user and only imported her bookmarks. Nothing else. Today she was unable to upload a pdf to a website, she was told her file "wasn't a pdf." I deleted her mimetypes.rdf and we were able to upload the pdf.

Any idea what could cause this to repeat on the same pc even with a new firefox profile?

User has a Windows 7 64bit pc using Firefox 29.0.1. All Windows updates are current. Adobe Reader 11.

I know the way to fix this problem is by deleting or renaming mimetypes.rdf in my firefox profile. The only problem is that on several computers, the problem is repeatable. I have one user that has to delete or rename the mimetype.rdf file in her profile every day. Yesterday I created a brand new firefox profile for the user and only imported her bookmarks. Nothing else. Today she was unable to upload a pdf to a website, she was told her file "wasn't a pdf." I deleted her mimetypes.rdf and we were able to upload the pdf. Any idea what could cause this to repeat on the same pc even with a new firefox profile? User has a Windows 7 64bit pc using Firefox 29.0.1. All Windows updates are current. Adobe Reader 11.

All Replies (8)

more options

I don't have an immediate answer for you. Could you save the "working" mimeTypes.rdf file and compare it with a non-working mimeTypes.rdf file? If you do not have a tool you like, I usually use WinMerge for such things.

What I'm curious to know is what PDF-related differences you find in the working vs. non-working files.

more options

I used winmerge to compare the 2 files. What info should I post for you to look at?

more options

I'm interested in the PDF-related differences. I don't know if there is a way to copy them side by side, but you could paste those parts sequentially.

more options

I am noticing that the "bad" file has a lot more entries than the good file for pdf. I can't get them side by side.

Good file <RDF:Seq RDF:about="urn:mimetypes:root">

<RDF:li RDF:resource="urn:mimetype:application/pdf"/>

 </RDF:Seq>

<RDF:Description RDF:about="urn:mimetype:application/pdf"

NC:value="application/pdf"

NC:editable="true"

NC:fileExtensions="pdf"

NC:description="Adobe Acrobat Document">

<NC:handlerProp RDF:resource="urn:mimetype:handler:application/pdf"/> </RDF:Description> <RDF:Description RDF:about="urn:mimetype:handler:application/pdf"

NC:alwaysAsk="true"

NC:saveToDisk="true">

<NC:externalApplication RDF:resource="urn:mimetype:externalApplication:application/pdf"/> </RDF:Description>

Bad file


<NC:externalApplication RDF:resource="urn:mimetype:externalApplication:application/pdf"/> </RDF:Description>

<RDF:Description RDF:about="urn:mimetype:application/pdf"

NC:fileExtensions="pdf"

NC:description="Adobe Acrobat Document"

NC:value="application/pdf"

NC:editable="true">

<NC:handlerProp RDF:resource="urn:mimetype:handler:application/pdf"/> </RDF:Description>

<RDF:Seq RDF:about="urn:mimetypes:root">

<RDF:li RDF:resource="urn:mimetype:application/pdf"/>

<RDF:Description RDF:about="urn:mimetype:application/x-download"

NC:value="application/x-download"

NC:editable="true"

NC:fileExtensions="pdf"

NC:description="Adobe Acrobat Document">

<NC:handlerProp RDF:resource="urn:mimetype:handler:application/x-download"/> </RDF:Description>

<RDF:Description RDF:about="urn:mimetype:handler:application/pdf"

NC:alwaysAsk="true"

NC:useSystemDefault="true"

NC:saveToDisk="false">

<NC:externalApplication RDF:resource="urn:mimetype:externalApplication:application/pdf"/> </RDF:Description>

more options

The main differences I see are:

(1) The options for how to handle PDFs are a bit different:

<RDF:Description RDF:about="urn:mimetype:handler:application/pdf"
  NC:alwaysAsk="true"
  NC:useSystemDefault="true"
  NC:saveToDisk="false">
 <NC:externalApplication RDF:resource="urn:mimetype:externalApplication:application/pdf"/>
</RDF:Description>

(2) An additional PDF content type is defined, which :

<RDF:Description RDF:about="urn:mimetype:application/x-download"
  NC:value="application/x-download"
  NC:editable="true"
  NC:fileExtensions="pdf"
  NC:description="Adobe Acrobat Document">
 <NC:handlerProp RDF:resource="urn:mimetype:handler:application/x-download"/>
</RDF:Description>

There is a bug on file about problems uploading when PDF is associated with the application/download or application/x-download content type, but it isn't solved, suggesting that no one has found the reason for the association.

Is it possible that the user is downloading a PDF that Firefox does not recognize as a PDF (because the site is sending the application/x-download content type), and the user assigned it to Acrobat, and this is how it gets added to mimeTypes.rdf?


Bug 373621 – File upload set mime type as application/download instead of application/pdf

Note about the bug tracking system: it's generally not helpful to add non-code-related comments to bugs (like "hurry up" or "me to"), but you can register on the Bugzilla site and "vote" for them to be fixed. See:

more options

In this case today, I was the user. I was emailed a PDF, I saved it to my desktop, tried to upload it via FF and got the message the file wasn't a PDF. I deleted my mimetypes.rdf and tried uploading the same file and it worked no problem.

I made no changes to the PDF between the uploads. All I did was save it to my desktop.

more options

The download was just a save without opening?

Can you tell me what email site it was (e.g., Yahoo, Gmail, Outlook/Hotmail, OWA, etc.)?

more options

Just a save without opening from my google apps account. (Web based gmail)