This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't print from within browser IF Firefox version > 26.0

  • 3 fhreagra
  • 4 leis an bhfadhb seo
  • 26 views
  • Freagra is déanaí ó philipp

more options

Using Foxit PhantomPDF program (v 6.2.0.0319). With Firefox v26 I have no problem using [PhantomPDF printer] from within Firefox. ANY update after v26 stops me from printing from within the browser. If I display a page and [print/preview] I see the correct page preview. If I then <print> the normal printer selection pull down menu does not appear and all I hear is a "ding". I have returned to v26 several times and verified that the printing problem then goes away. A fresh install of Foxit PhantomPDF program did not correct this problem. Sure looks like a Firefox bug. My system is XP-pro sp3 and I use Malwarebytes Pro and Avast pro for my virus and malware protection. Suggestions anyone ???

Using Foxit PhantomPDF program (v 6.2.0.0319). With Firefox v26 I have no problem using [PhantomPDF printer] from within Firefox. ANY update after v26 stops me from printing from within the browser. If I display a page and [print/preview] I see the correct page preview. If I then <print> the normal printer selection pull down menu does not appear and all I hear is a "ding". I have returned to v26 several times and verified that the printing problem then goes away. A fresh install of Foxit PhantomPDF program did not correct this problem. Sure looks like a Firefox bug. My system is XP-pro sp3 and I use Malwarebytes Pro and Avast pro for my virus and malware protection. Suggestions anyone ???

All Replies (3)

more options

Have asked about that in FoxIt support? http://forums.foxitsoftware.com/

more options

Foxit works fine in FF v26 but doesn't work in later updates. Foxit ALSO works fine in IE8. It does NOT work in current FF 29.0.1 In FF v29 the print device selection pull down does not appear and I only hear a "ding". This problem is related to FF versions >26.0

more options

hello, this problem is commonly caused by avast - try to update or uninstall it...

reference: https://bugzilla.mozilla.org/show_bug.cgi?id=974301#c12