This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why did the most recent update set all my plug-ins to Ask to Activate and disable an Adobe one?

  • 2 fhreagra
  • 10 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó Thersonist

Thersonist
Thersonist
more options

Firefox update and none of my plug-ins were working till I went and changed them from Ask to Activate to Always Activate. This Adobe Acrobat NPAPI Plug-in says it needs to be updated but when I try it does not update. It returns to the same need to update screen. There is a problem with your latest update.

Firefox update and none of my plug-ins were working till I went and changed them from Ask to Activate to Always Activate. This Adobe Acrobat NPAPI Plug-in says it needs to be updated but when I try it does not update. It returns to the same need to update screen. There is a problem with your latest update.

Réiteach roghnaithe

I did try to update the plug-in. I would not. I fixed the problem by uninstalling the new firefox and downloading an older version and making sure it didn't install the maintenance program. This keeps it from updating. I even tried the 31 beta firefox and it set all plug-ins to ask to activate. Until you can fix this problem I will remain using the older version that works properly.

Read this answer in context 👍 0

All Replies (2)

guigs
guigs
more options

That is confusing. In order to know what is updated: the plugin check is the best reference.

Have you tried to reinstall the plugin?

Thersonist
Thersonist Úinéir na ceiste
more options

Réiteach Roghnaithe

I did try to update the plug-in. I would not. I fixed the problem by uninstalling the new firefox and downloading an older version and making sure it didn't install the maintenance program. This keeps it from updating. I even tried the 31 beta firefox and it set all plug-ins to ask to activate. Until you can fix this problem I will remain using the older version that works properly.