This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Problem I keep seeing messages Foxfire is out of Date BUT I have version 30.0

  • 4 fhreagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó alan_r

ArmyMom101
ArmyMom101
more options

I go on to Facebook, it says Foxfire (version 30.0) is out of Date. I go to use Hulu or Crackle and again it says Foxfire is out of Date. I go to mozilla Support at the top, left side of the screen it says, "Your Foxfire is out of date and may contain a security risk".

While in Foxfire to check which version is on my Desktop PC by clicking on Help then scroll down to ABOUT Foxfire it says: 30.0 Foxfire IS up to date.

I do use Google Chrome however my TomTom GPS will NOT allow me to upload maps on Chrome but works fine with Foxfire.

Also a problem, Google's GMail will NOT allow me to open any of my E Mails on Foxfire. So am I using the latest version of Foxfire or not.

IF I am NOT using the latest of version of Foxfire please provide the link for the correct download.

Thanks in advance ~ CuriousVirg ~

I go on to Facebook, it says Foxfire (version 30.0) is out of Date. I go to use Hulu or Crackle and again it says Foxfire is out of Date. I go to mozilla Support at the top, left side of the screen it says, "Your Foxfire is out of date and may contain a security risk". While in Foxfire to check which version is on my Desktop PC by clicking on Help then scroll down to ABOUT Foxfire it says: 30.0 Foxfire IS up to date. I do use Google Chrome however my TomTom GPS will NOT allow me to upload maps on Chrome but works fine with Foxfire. Also a problem, Google's GMail will NOT allow me to open any of my E Mails on Foxfire. So am I using the latest version of Foxfire or not. IF I am NOT using the latest of version of Foxfire please provide the link for the correct download. Thanks in advance ~ CuriousVirg ~

Réiteach roghnaithe

hello, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

Read this answer in context 👍 2

All Replies (4)

philipp
philipp
  • Moderator
more options

Réiteach Roghnaithe

hello, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset. Then restart Firefox

ArmyMom101
ArmyMom101 Úinéir na ceiste
more options

'I am not 100 % sure if this will fix the issue of Firefox "being out of date or insecure", but I will keep checking over the next few days since like I said my browser of choice is Google Chrome ~ thank you philipp. Oh and, the-edmeister problem being the link for Wikipedia was not very useful since I couldn't make heads or tails out of the article.. but I will be double checking using the term, general.useragent in the search bar!! I do appreciate the help! Thank you!

alan_r
alan_r
more options

Your user agent problem is caused by the SearchToolbar/1.2 Facicons shown after your Fx version in the "Application" at the end of your System Details shown above. It is not shown in your list of plug-ins but may be connected to another one. You should look for it in your programs to remove. Do you use it or know what it does?

You have a fascinating list of plug-ins for someone asking about add-ons.