This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I HATE YOUR UPGRADES!!!! EVERY TIME YOU UPGRADE - IT MESSES UP EVERYTHING!!! NOW I CAN'T SEE 1/3 BOTTOM OF PAGE!!!

more options

ANOTHER STUPID UPGRADE THAT messes UP EVERYTHING!!!

NOW, I CANNOT SEE 1/3 OF THE BOTTOM PAGE!!

LAST UPGRADE messed UP FLASH!!!



Edited by a moderator due to language. See the Rules & Guidelines .

ANOTHER STUPID UPGRADE THAT ''messes'' UP EVERYTHING!!! NOW, I CANNOT SEE 1/3 OF THE BOTTOM PAGE!! LAST UPGRADE ''messed'' UP FLASH!!! ''Edited by a moderator due to language. See the [http://support.mozilla.com/kb/Forum+and+chat+rules+and+guidelines Rules & Guidelines] .''

Athraithe ag the-edmeister ar

All Replies (3)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

This might be a quick fix...

Firefox 30 turned most plugins from being on by default to requiring permission to run. Some plugins that affect the user interface do not work well in this mode. So here is my suggestion:

Change the Trend Micro plugin to either "Always Activate" or "Never Activate". To start, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins.

Find the Trend Micro toolbar rating plugin and change "Ask to Activate" to "Always Activate" (or "Never Activate").

To test whether it helped, press Ctrl+n to open a new window. Any improvement?

more options

By the way, what's the problem with Flash? Or did you already solve that one?