This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Never remember history and clear history do not work. Why?

more options

I have my privacy settings screwed down as tight as I can. Always use privacy. Never remember history. But it does! When I attempt to clear all history it fails. How do I fix this problem?

I am now suspicious that there may be other serious security/privacy issues...

I have my privacy settings screwed down as tight as I can. Always use privacy. Never remember history. But it does! When I attempt to clear all history it fails. How do I fix this problem? I am now suspicious that there may be other serious security/privacy issues...

Réiteach roghnaithe

You have Firefox set to use automatic private browsing mode. In this mode, history is stored temporarily during your session but is cleared when you exit Firefox. You should be able to confirm when Firefox starts up that it has no history from any previous session, for example, in the Library dialog (Ctrl+Shift+h).

Read this answer in context 👍 5

All Replies (2)

more options

Réiteach Roghnaithe

You have Firefox set to use automatic private browsing mode. In this mode, history is stored temporarily during your session but is cleared when you exit Firefox. You should be able to confirm when Firefox starts up that it has no history from any previous session, for example, in the Library dialog (Ctrl+Shift+h).

more options

The nice thing about private browsing is that sites work normally. If you want to manage your history settings manually, you can switch from "Never remember history" to "Use custom settings for history" in the Options dialog (Privacy panel) and uncheck "Always use private browsing mode." The trick then is finding a balance of settings that gives you the site functionality you want (for example, if you block all cookies, some sites won't work).