We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why can't I open any website???

  • 1 freagra
  • 12 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó the-edmeister

Jams943
Jams943
more options

When I simply put a website name in the address bar (e.g. www.facebook.com or facebook.com), only a blank page appears with "http://www.facebook.com/" or "http://facebook.com/" in the SEO title and www.facebook.com or facebook.com in the address bar.

But when I add the "https://.." to the website I want to visit in the address bar (e.g. https://facebook.com/) it opens. some sites I visit ask if I understand the technical risks on visiting it.

This problem just occurred to me just now, before it was working fine. I don't know what's the problem. please help :(

When I simply put a website name in the address bar (e.g. www.facebook.com or facebook.com), only a blank page appears with "http://www.facebook.com/" or "http://facebook.com/" in the SEO title and www.facebook.com or facebook.com in the address bar. But when I add the "https://.." to the website I want to visit in the address bar (e.g. https://facebook.com/) it opens. some sites I visit ask if I understand the technical risks on visiting it. This problem just occurred to me just now, before it was working fine. I don't know what's the problem. please help :(

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.