This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

plugin check errors

  • 2 fhreagra
  • 16 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó richlaughlin

more options

just installed firefox 32.0 on windows 7 and windows xp and got a new plugin check bug - comes up with "Adobe Acrobat NPAPI Plug-inAdobe Acrobat NPAPI Plug-in" as vulnerable but when you hit the red button the page just navigates to itself

have also noticed that unknown plugins have disappeared. i have 15 plugins on my xp machine but only 9 appear on the list. where the check can't find a plugins latest version, it should list it as grey unknown, but they are not appearing at all.

finally "Adobe Shockwave Player - Adobe Shockwave for Director plug-in 12.1.252" says "up-to-date" but there is a newer version (253) when you hit the green button. this may not necessarily mean the current version is vulnerable but to say it is up-to-date is incorrect. i remember when i last raised this that in the next release of firefox there was supposed to be a new status to say when something is out-of-date but not necessarily vulnerable, so this doesn't seem to have happened.

just installed firefox 32.0 on windows 7 and windows xp and got a new plugin check bug - comes up with "Adobe Acrobat NPAPI Plug-inAdobe Acrobat NPAPI Plug-in" as vulnerable but when you hit the red button the page just navigates to itself have also noticed that unknown plugins have disappeared. i have 15 plugins on my xp machine but only 9 appear on the list. where the check can't find a plugins latest version, it should list it as grey unknown, but they are not appearing at all. finally "Adobe Shockwave Player - Adobe Shockwave for Director plug-in 12.1.252" says "up-to-date" but there is a newer version (253) when you hit the green button. this may not necessarily mean the current version is vulnerable but to say it is up-to-date is incorrect. i remember when i last raised this that in the next release of firefox there was supposed to be a new status to say when something is out-of-date but not necessarily vulnerable, so this doesn't seem to have happened.

All Replies (2)

more options

I get this.....When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the Checking with Mozilla on the status of your plugins. I am using Win7 Pro and just downloaded Firefox update to 32.0.

more options

The vulnerable NPAPI Plug-in and missing unknown plugin issues have been fixed.

The Adobe Shockwave Player plugin still says up-to-date for v 12.1.2.152 when 12.1.3.153 is available

thanks ...