This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

the "clear now" button not working on cached web content

  • 2 fhreagra
  • 4 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó awalkley

more options

I clicked Tools>option>advanced>cached web content, then clicked the "clear now" button>ok, nothing showed as if the button is not working and there was no clear action.

I clicked Tools>option>advanced>cached web content, then clicked the "clear now" button>ok, nothing showed as if the button is not working and there was no clear action.

Réiteach roghnaithe

That button to clear the cache is likely broken because the current Firefox 32 release has switched to a new cache service named Cache2.

This change will cause extensions that use the old cache service to stop working and its developer needs to update the extension. You can check the Add-ons website to see if there is already a version available that is possibly not approved yet.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

That button to clear the cache is likely broken because the current Firefox 32 release has switched to a new cache service named Cache2.

This change will cause extensions that use the old cache service to stop working and its developer needs to update the extension. You can check the Add-ons website to see if there is already a version available that is possibly not approved yet.

more options

Thank you so much for the detailed information.