This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Every time I try to download an item on Firefox, it says "download failed".

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó FredMcD

more options

...then it downloads that item into my Downloads folder, but it contains 0 bytes and when I open it up it comes out as a blank file.

...then it downloads that item into my Downloads folder, but it contains 0 bytes and when I open it up it comes out as a blank file.

All Replies (2)

more options

Do you have anti-virus software that might be blocking the file and deleting it?

more options