This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Accounts gone after copying (then deleting the copy of) .thunderbird folder to another folder for backup (original folder remains)

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó AdrianP

AdrianP
AdrianP
more options

I copied the .thunderbird folder to another folder on my computer (Ubuntu on Dell Laptop) for backing up, when I re-opened Thunderbird my accounts appear gone and it is asking if I want to set up email etc;. I then deleted the duplicate .thuderbird folder hoping this would fix it. On opening Thunderbird it still acts as if this is a new install - the .thunderbird folder and files remain in the original location

I am hoping there is a simple fix.

Any ideas? - and yes I have looked at a lot of online documentation!

I copied the .thunderbird folder to another folder on my computer (Ubuntu on Dell Laptop) for backing up, when I re-opened Thunderbird my accounts appear gone and it is asking if I want to set up email etc;. I then deleted the duplicate .thuderbird folder hoping this would fix it. On opening Thunderbird it still acts as if this is a new install - the .thunderbird folder and files remain in the original location I am hoping there is a simple fix. Any ideas? - and yes I have looked at a lot of online documentation!

Réiteach roghnaithe

fixed it myself - confusing things happened but luckily I found the right .default profile in the end!

Read this answer in context 👍 0

All Replies (1)

AdrianP
AdrianP Úinéir na ceiste
more options

Réiteach Roghnaithe

fixed it myself - confusing things happened but luckily I found the right .default profile in the end!