This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes when i go on DeviantArt

  • 8 bhfreagra
  • 1 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó cor-el

more options

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it didn't help. How can i fix it?

Last crash report: https://crash-stats.mozilla.com/report/index/3c103d25-3f67-4ced-ad67-1c4f52141202

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it didn't help. How can i fix it? Last crash report: https://crash-stats.mozilla.com/report/index/3c103d25-3f67-4ced-ad67-1c4f52141202

All Replies (8)

more options

A bug report was created on this issue.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

It didn't work :(

+ There's another site with that problem: Twitter

more options

Start your Computer in safe mode. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

You can use the System File Checker to check for missing and corrupted font files. It needs to be run from an Elevated Command Prompt. Open a cmd.exe window as Administrator: Start, click Programs, click Accessories Right-click Command Prompt, and choose "Run as administrator" Click past the UAC Screen After the cmd.exe prompt, type: sfc.exe /scannow and press Enter

You can also try to reinstall the Arial font(s)

more options

I scanned and it said that it's unable to fix the corrupted files. What do i have to do now?

more options

You should go here and get help; https://support.microsoft.com/en-us

more options

Where should i go in there? I haven't find the right page.


P.S It's stopped crashing on DA but it's still crashing on other pages.

more options

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false