This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

What config preferences would cause an addon's option button to not fire?

  • 6 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

more options

The Addon Context Search X is not working in my default profile, Firefox ver 34. Some of the option buttons won't fire but all other addons and links are clickable. Yet the addon works in a new profile I created for diagnosing the problem. Disabling all addons in the default hasn't resolved the issue. The problem may not be an addon but one of the config preferences, but I don't know which one. Which preferences in particular might be the cause of this behavior?

The Addon Context Search X is not working in my default profile, Firefox ver 34. Some of the option buttons won't fire but all other addons and links are clickable. Yet the addon works in a new profile I created for diagnosing the problem. Disabling all addons in the default hasn't resolved the issue. The problem may not be an addon but one of the config preferences, but I don't know which one. Which preferences in particular might be the cause of this behavior?

Réiteach roghnaithe

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Gmelius 5.7.6.1 (gmailadsremover@florian.bersier) Gmelius 5.7.7.12 (firefox@gmelius.com)

Having more than one version of a program may cause issues.

Read this answer in context 👍 0

All Replies (6)

more options

To the best of my knowledge, there shouldn't be any configuration option to disable an addon's button. Please try reinstalling the addon. If the issue continues, please contact the addon developer.

more options

Your System Details list shows that you have quite a few (75) extensions installed, so it is quite possible that one of the other is causing this issue.

Did you try to disable all other extensions?

more options

Hello skippdiddly, maybe not related but you have in your profile folder a User.js file.

The user.js file does not exist by default. If you create the file, forget it, if you have not create the file then delete the User.js file, to see if the problem goes away (some programs create and write in the file also).


thank you

more options

Réiteach Roghnaithe

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Gmelius 5.7.6.1 (gmailadsremover@florian.bersier) Gmelius 5.7.7.12 (firefox@gmelius.com)

Having more than one version of a program may cause issues.

more options

Thanks for all the suggestions. I tried everything that was recommended. I was hoping I could find which setting or extension was causing the issue, but it may have been a combination of several. Anyway, the extension in question is working fine in the new profile and Firefox performance has increased considerably. Thanks again for the support.

more options

Well, Here's Hoping. Good Luck.