Thunderbird keeps crashing on and on even in the safe mode.
Thunderbird keeps crashing on and on after start up and even in the safe mode. This way I can't use Thunderbird anymore. I also tried to reinstall the software, but this doesn't help either. Report: Accessibility: Active AdapterDeviceID: 0x0a1e AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.3.0 AvailablePageFile: 5808173056 AvailablePhysicalMemory: 1708994560 AvailableVirtualMemory: 3886383104 BIOS_Manufacturer: Insyde Corp. BlockedDllList: BreakpadReserveAddress: 46137344 BreakpadReserveSize: 41943040 BuildID: 20141127140543 CrashTime: 1420036465 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1417628425 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a1e, AdapterSubsysID: 00000000, AdapterDriverVersion: 10.18.10.3304 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 992 StartupTime: 1420036449 SystemMemoryUsePercentage: 59 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8480673792 TotalPhysicalMemory: 4185706496 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Version: 31.3.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6-serviceprovider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP-serviceprovider : 2 : 1 : RSVP UDPv6-serviceprovider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP-serviceprovider : 2 : 2 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
useragent_locale: nl
Crash-ID: bp-ca4883c1-d7eb-40af-a9b3-6b47d2141231
All Replies (8)
this appears to be the bug https://bugzilla.mozilla.org/show_bug.cgi?id=837552
Matt said
this appears to be the bug https://bugzilla.mozilla.org/show_bug.cgi?id=837552
Ok, but this is a still unresolved bug!
there are suggested workarounds in there, and seriously I would suggest you install an older version. But other than that I can not fix it for you.
Yesterday I was ready to try an install of an older version, but Thunderbird didn't crash all of a sudden. However I missed my calender, it appears all extensions and plug-ins were disabled. Now I've enabled just a few extensions again and it keeps on working till now! :-) So I hope the older version won't be necessary anymore. Thanks for your help!
Unfortunately, the good news was of short duration. :( Today again crash after crash. So I deinstalled the latest version and installed Thunderbird Setup 31.0 with no different result.
Now I've installed version Thunderbird Setup 24.3.0, it's a big downgrade, but so far it works.
have you disabled any message filters?
I had disabled them in the latest version and after being stable I enabled them back again, it wasn't a problem for about 2days!? Do you think the problem is caused by a filter?