This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How migrate Thunderbird to new machine

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó John99

more options

I recently lost my hard drive and am installing new programs. I have Outlook on my computer, but need to get into my old mozilla email account to access my email addresses. How do I do this?

Edit Title was Can I speak to a mozilla associate? I revised title to How to migrate Thunderbird to new machine

Does this help

Move Thunderbird data to a new computer

I recently lost my hard drive and am installing new programs. I have Outlook on my computer, but need to get into my old mozilla email account to access my email addresses. How do I do this? Edit Title was Can I speak to a mozilla associate? I revised title to How to migrate Thunderbird to new machine Does this help [[Moving Thunderbird Data to a New Computer]]

Athraithe ag John99 ar

All Replies (3)

more options

Hi dmurphy165,

I was going to just change the question title to encourage answers, and then send a private message, but decided to add a reply so that you get an email in case that is how you are following this.

See the help article Move Thunderbird data to a new computer

Not too sure what you had on the old hard drive. Mozilla is not going to be storing your information. If it is a web mail account information may still be on the webserver.

What do you mean but lost the hard drive. Do you still have it and is it operational ? (For instance you are now using a new computer but have the old one)

more options

I guess I'm just asking how do I log in to my Mozilla email account from a new computer? I have the same computer, but with a new hard drive.

more options

Mozilla is not an email provider. You should be able to log on as before. Did you look at the article I linked to in my last post ? I presume you have already installed Thunderbird on the computer hard drive.

When you say you have Outlook on your computer are you referring to the outlook.com the webmail service or the outlook program Who provides your email service ? (Please do not state your full email address this is a public website )

These articles may also help