This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Chandan_Baba

ambergoodson
ambergoodson
more options

When I click on the icon to open Firefox, I get an error message. "Firefox.exe has encountered a error and needs to close. We are sorry for any inconvenience this has caused". I have downloaded a new fresh copy and it still says that. Please help!

When I click on the icon to open Firefox, I get an error message. "Firefox.exe has encountered a error and needs to close. We are sorry for any inconvenience this has caused". I have downloaded a new fresh copy and it still says that. Please help!

All Replies (1)

Chandan_Baba
Chandan_Baba
more options

It looks like firefox is already running in background ,so open task manager and check in the processes tab. if any instance of firefox is running,then close it down and run it again.

next is to try with Safe Mode and see whether it runs or not ? Also Make a new profile [ http://mzl.la/1BAQGnB] and see if the crash stops.

Moreover you can scan programs with a good malware scanner .