This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

can't finish flashplayer installation

  • 3 fhreagra
  • 6 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó onlyloco1961

onlyloco1961
onlyloco1961
more options

plug in checker says i need to update flashplayer. I can download the update and start installing it when it gets to about 50% it asks me to close my browser, which I close foxfire and click the continue button. But it insists that foxfire isn't closed and will not continue the installation. what can I do to get the latest version of flash player installed?

plug in checker says i need to update flashplayer. I can download the update and start installing it when it gets to about 50% it asks me to close my browser, which I close foxfire and click the continue button. But it insists that foxfire isn't closed and will not continue the installation. what can I do to get the latest version of flash player installed?

Réiteach roghnaithe

You can find the latest Flash player versions for Firefox on this page:

Read this answer in context 👍 1

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

The Firefox process was probably "hung" - check the Processes tab in the Task Manager to verify that Firefox is completely closed when that happens.

The best thing to do is to close Firefox before you start the Flash installation procedure, as Adobe tells you to do - their requirement, not Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

You can find the latest Flash player versions for Firefox on this page:

onlyloco1961
onlyloco1961 Úinéir na ceiste
more options

Thank you for your suggestions. I did try having foxfire shut down before the installation started, but that did not seem to change the problem I was having, but did not know that I should check the task manager to make sure it was completely shut down, but will keep that in mind next time that happens (if it does). Many thanks!!!