Firefox crashes
I have been getting crash notices about the Adobe flash player when ever I try to pl a y a website movie. Also the entire Firefox browser will crash as well. I need help repairing the browser and the Adobe plug-in s. Failing that, I need instructionon saving my bookmarks so if I end up delete Firefox and then re download Firefox, I will have my bookmarks.
I can be reached at [email address removed] Thank you
Athraithe ag Andrew ar
All Replies (2)
Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
Please tell us if this helped!
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.