This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Youtube videos will not play

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 20 views
  • Freagra is déanaí ó Mecon

Mecon
Mecon
more options

Youtube videos were working fine two days ago but now they wont load. I get the perpetual loading circle. I can see the stills of the video if i scroll across the time bar, but the video will not play. Videos work fine in IE and Chrome. I've tried playing videos with and without flash player installed, but I get the same loading circle on black screen.

I found the following post on these forums and I'm having the same exact problem EXCEPT downloading the Youtube All HTML5 add-on does not fix the problem. I've tried all the suggestions made in that thread.

https://support.mozilla.org/en-US/questions/1047428

I've also tried doing a refresh of Firefox, and uninstalling/reinstalling Firefox, to no avail.

Firefox 37, W7 x64

Youtube videos were working fine two days ago but now they wont load. I get the perpetual loading circle. I can see the stills of the video if i scroll across the time bar, but the video will not play. Videos work fine in IE and Chrome. I've tried playing videos with and without flash player installed, but I get the same loading circle on black screen. I found the following post on these forums and I'm having the same exact problem EXCEPT downloading the Youtube All HTML5 add-on does not fix the problem. I've tried all the suggestions made in that thread. https://support.mozilla.org/en-US/questions/1047428 I've also tried doing a refresh of Firefox, and uninstalling/reinstalling Firefox, to no avail. Firefox 37, W7 x64

All Replies (1)

Mecon
Mecon Úinéir na ceiste
more options

I need to make a correction: The Youtube All HTML5 add-on does allow videos to play. Interestingly it must need Abode flash to be enabled for it to work, and I forgot that I had it disabled when I first tried. So my problem is basically a repost of the post I linked above.

This seems like a strange issue. HTML5 will work, but ONLY if flash is enabled?