This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why won't Realplayer Downloader work on Firefox?

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó FredMcD

more options

For a long time the Realplayer Downloader performance has been spotty on Firefox. Now, it doesn't seem to work at all -- the "Download this Video" box does not appear where it should on the video frame. I have "upgraded" to "RealTimes" -- the current version of Realplayer -- and that installation came with an updated plugin which popped up where it should in the add-ons list, and it is set to "always activate" but nothing happens when I start a video I wish to download. It works just fine in IE, so I think the software from Realplayer is o.k. and the problem is with the Firefox interface. Any ideas?

For a long time the Realplayer Downloader performance has been spotty on Firefox. Now, it doesn't seem to work at all -- the "Download this Video" box does not appear where it should on the video frame. I have "upgraded" to "RealTimes" -- the current version of Realplayer -- and that installation came with an updated plugin which popped up where it should in the add-ons list, and it is set to "always activate" but nothing happens when I start a video I wish to download. It works just fine in IE, so I think the software from Realplayer is o.k. and the problem is with the Firefox interface. Any ideas?

All Replies (4)

more options

Hi

After updating to RealTimes I got this "drop down" tab (see arrow on included screendump) which you have to click and a window should open where you can let RT search for any videos on the page. you can also type in the location of video....... However I have noticed that it can take it's little sweet time for RT to sometimes find a video...........

I hope this helps you..............

B.R.

more options

Thanks for the response. Unfortunately, didn't work. I tried to download a couple of videos that I was able to download with IE and the RealTimes downloader, and the little blue tab did not appear in Firefox (it also did not appear in IE, but I did get the usual "Download This Video" button on the video screen).

more options

Hi, Sorry to hear it didn't work.......... I forgot (sorry 'bout that) to mention that the tab is for Firefox and Chrome only, IE has to settle with the old gray "Download this Video" button.

Another thing I can suggest is that you re-install RealTimes. I had to do it myself before I got it to work. You can find and use the program in your Real folder (Real > RealPlayer > Setup > setup.exe). I did it that way and now it works..........

Good Luck

   B.R.
more options

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for Download Managers. The work very well. There are also download managers that work as a separate program.