This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How does Firefox auto update works?

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó SHOBLE THOMAS

SAI157
SAI157
more options

I am little confused as to how does Firefox auto update works?

So, lately, Firefox had a bug in 38.x version - so they recommended to update to the latest version.

I had auto update turned on, so I thought it would auto update automatically. So, I click on Help > About Firefox, it was still 38.x

However, after I clicked on the About Firefox, it started downloading the updates, and prompted to restart the Firefox to install them.

I replicated it on a different machine (with auto updates turned on) and same result.

So, I am wondering if I have to trigger the download manually, how does really auto update works. Or am I missing something.

Note: New version was released about 2 days ago, so it wasn't right away I checked the download.

I am little confused as to how does Firefox auto update works? So, lately, Firefox had a bug in 38.x version - so they recommended to update to the latest version. I had auto update turned on, so I thought it would auto update automatically. So, I click on Help > About Firefox, it was still 38.x However, after I clicked on the About Firefox, it started downloading the updates, and prompted to restart the Firefox to install them. I replicated it on a different machine (with auto updates turned on) and same result. So, I am wondering if I have to trigger the download manually, how does really auto update works. Or am I missing something. Note: New version was released about 2 days ago, so it wasn't right away I checked the download.

All Replies (4)

philipp
philipp
  • Moderator
more options

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

FredMcD
FredMcD
more options

Sometimes the update is sent out one area at a time. Not all at once.

Also, but rarely, the program can't update itself. In this case, just Download Firefox Full Installer For All languages And Systemsv40 {web link}

SAI157
SAI157 Úinéir na ceiste
more options
FredMcD and philipp

Does ESR versoin of Firefox play anyrole here? Update channel is set to 'releaes' instea dof 'esr'.

SHOBLE THOMAS
SHOBLE THOMAS
more options

Posts: 2615 Joined: April 23rd, 2003, 11:47 am 

Posted April 21st, 2009, 11:07 am

Go to about:config and make sure these preferences are set to true (double-click to toggle):

app.update.enabled app.update.auto

They should be, if you have Firefox set to automatically update, but you never know.

More on the check for updates process: https://wiki.mozilla.org/Software_Update:Checking_For_Updates