This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Brand New Samsung Galaxy S6 - Firefox says, "Unfortunately, Firefox has stopped."

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó BlackSheepNY

BlackSheepNY
BlackSheepNY
more options

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

All Replies (1)

BlackSheepNY
BlackSheepNY Úinéir na ceiste
more options

New development: Tried to UNinstall Firefox. It no longer shows in my list of Apps. When I try to go install it again, the Google Play Store says Firefox IS "installed." Where is it???