This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird email client will not send an email to my new charter.net server email. Says server times out????

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Matt

kermit506
kermit506
more options

Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.