This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Norton doesn't recognize Firefox 43.0.2 on my system?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó philipp

LewisKersey
LewisKersey
more options

When I try to manage my Norton account, I get a message that I need to load in the latest version of Firefox. When I look at the version I have in my system it shows 43.0.2 . No matter what I do, the latest version of Firefox is not recognized. Norton isn't the only software that doesn't recognize the latest version. Facebook is another not recognizing the latest version. My system is a HP desktop that's about 5 or 6 years old. Don't know what to do, I've reloaded a number of times but nothing gets recognized.

When I try to manage my Norton account, I get a message that I need to load in the latest version of Firefox. When I look at the version I have in my system it shows 43.0.2 . No matter what I do, the latest version of Firefox is not recognized. Norton isn't the only software that doesn't recognize the latest version. Facebook is another not recognizing the latest version. My system is a HP desktop that's about 5 or 6 years old. Don't know what to do, I've reloaded a number of times but nothing gets recognized.

Réiteach roghnaithe

hi, you could check if your firefox user agent settings got customized, like explained in the following article: How to reset the default user agent on Firefox

Read this answer in context 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Réiteach Roghnaithe

hi, you could check if your firefox user agent settings got customized, like explained in the following article: How to reset the default user agent on Firefox