This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

refresh firefox page -- pressing refresh firefox button has no effect

  • 3 fhreagra
  • 8 leis an bhfadhb seo
  • 15 views
  • Freagra is déanaí ó FredMcD

serenalav
serenalav
more options

Firefox is slow to start up. The advice is to refresh firefox. I see no refresh button. Pushing the "refresh firefox" button on the relevant page has no effect.

Can anyone help?

Thanks Serena ,,,,,,

Firefox is slow to start up. The advice is to refresh firefox. I see no refresh button. Pushing the "refresh firefox" button on the relevant page has no effect. Can anyone help? Thanks Serena ,,,,,,

All Replies (3)

FredMcD
FredMcD
more options

I had the same issue long ago. I could not reset the browser, or even create a new profile. I ended up doing this; Close Firefox.

Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %AppData%\Mozilla\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Linux: ~/.mozilla/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Linux Mac: ~/Library/Application Support/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac

Rename the profiles.ini file by adding .old to it. Now restart Firefox.

I have filed a report with Bugzilla; Bug 1107140 - Firefox Reset Button Does Not Reset Firefox Settings 

 * Please do not post in bug reports. *
serenalav
serenalav Úinéir na ceiste
more options

Thanks for your help with this.

I'm a bit insecure about going into the system and changing file names, so I'll hope that you bug report will eventually get the problem solved.

Serena ,,,,,

FredMcD
FredMcD
more options

I don't know if anyone is working on this. Just follow the above instructions. You will be fine. Firefox will automatically create new settings files.