This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does the master password request open when I open the browser?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 11 views
  • Freagra is déanaí ó cor-el

Gphinney
Gphinney
more options

When I start Firefox and my Google home page opens, the popup for my master password opens. What can i do to prevent that event?

When I start Firefox and my Google home page opens, the popup for my master password opens. What can i do to prevent that event?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using Sync to sync data to other devices?

The Sync version in current Firefox releases (34+) uses the password manager to store the name (e-mail) and password to be used to connect to the Sync server.

Firefox will also ask for the master password if you open a web page with a login field and you have saved a name and password in the Password Manager