Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Address Display Changes when respective addressee is e-mailed something ?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 18 views
  • Freagra is déanaí ó Matt

jeffwesley1
jeffwesley1
more options

If an addressee is e-mailed something the address Display will change and sometimes the first & last names change too causing the addressee to show up in the address book as their first or last name rather than their organization. What causes this scrambling and forces me to find the addressee and repair it back to the way it was ? This scrambling of the display only occurs when sending an e-mail to the respective addressee and only to certain addressees, not all.

If an addressee is e-mailed something the address Display will change and sometimes the first & last names change too causing the addressee to show up in the address book as their first or last name rather than their organization. What causes this scrambling and forces me to find the addressee and repair it back to the way it was ? This scrambling of the display only occurs when sending an e-mail to the respective addressee and only to certain addressees, not all.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.