Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How can I make it so that I don't need to refresh firefox several times a day?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

more options

unfailingly, as I use my firefox during the day it gets slower and slower and eventually stops responding at all, and I repeatedly have to close it reopen it and run refresh firefox to get it responding well again. Why does this keep happening?

unfailingly, as I use my firefox during the day it gets slower and slower and eventually stops responding at all, and I repeatedly have to close it reopen it and run refresh firefox to get it responding well again. Why does this keep happening?

All Replies (2)

more options

Some housekeeping - you have two Shockwave Flash plugins; you should remove the older one. Among your inactive(at time of posting) extensions you have two duplicates - Media View 1.1(not counting Viewer and Player), and Rich Media View 1.1.

I've now done a little research and Media View which I thought was a side issue now looks like the source of your problem. Google Media View for information and removal advice. I would recommend this one. https://malwaretips.com/blogs/ads-by-media-view-removal/ What do you use these for?

more options

You should probably remove all extensions apart from Norton as they look highly suspicious to me. "Form Bus" 1.0.0 (@F40525C7037B654FA24B65489172ABFAF405) Media Player 1.1 (ext@MediaPlayerV1alpha849.net) (Inactive) Media View 1.1 (ext@MediaViewV1alpha1799.net) (Inactive) Media View 1.1 (ext@MediaViewV1alpha7128.net) (Inactive) Media Viewer 1.1 (ext@MediaViewerV1alpha956.net) (Inactive) Media Watch 1.1 (ext@MediaWatchV1home451.net) (Inactive) Rich Media View 1.1 (ext@RichMediaViewV1release6526.net) (Inactive) Rich Media View 1.1 (ext@RichMediaViewV1release6639.net) (Inactive) Trust Media Viewer 1.1 (ext@TrustMediaViewerV1alpha6307.net) (Inactive) Video Player 1.1 (ext@VideoPlayerV3beta459.net) (Inactive)


Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: