Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird wont recognise user name and password after I create new account

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó Julia21

more options

I want to add another gmail account to thunderbird, it has accepted the others ones I have created a few years back. When I hit the done button it goes to google account sign in, when I sign in it comes up with a 'Oops! Your browser seems to have cookies disabled. Make sure cookies are enabled or try opening a new browser window. [?]My browser has the cookies enabled! Back in Thunderbird it says it 'configuration can not be verified - is the user name or password wrong'. - It definitely isn't wrong! Any suggestions please? I can use all my new accounts in gmail, but I want to be able to use the Thunderbird account as it is set up on my laptop!

I want to add another gmail account to thunderbird, it has accepted the others ones I have created a few years back. When I hit the done button it goes to google account sign in, when I sign in it comes up with a 'Oops! Your browser seems to have cookies disabled. Make sure cookies are enabled or try opening a new browser window. [?]My browser has the cookies enabled! Back in Thunderbird it says it 'configuration can not be verified - is the user name or password wrong'. - It definitely isn't wrong! Any suggestions please? I can use all my new accounts in gmail, but I want to be able to use the Thunderbird account as it is set up on my laptop!

Réiteach roghnaithe

In Thunderbird options, try to allow cookies for https://accounts.google.com and try again.

Read this answer in context 👍 2

All Replies (2)

more options

Réiteach Roghnaithe

In Thunderbird options, try to allow cookies for https://accounts.google.com and try again.

Athraithe ag christ1 ar

more options

Hi Thank you so much! Really appreciate your help.