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Firefox crashes

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dillonaire
dillonaire
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when i am in my yahoo email, it constantly crashes...i send a report every time...on other sites it will also crash, sometimes freeze/then crash...ive done safe mode, updated plugins, refreshed mozilla...uninstalled/reinstalled mozilla....here is the crash report id from the last three crashes...Report ID bp-8ed15abf-5706-4c17-9747-355c82160420 bp-90925c71-6a9b-41c4-b69b-4f2322160420 bp-a23f392a-accb-4424-8f61-0e6602160420

when i am in my yahoo email, it constantly crashes...i send a report every time...on other sites it will also crash, sometimes freeze/then crash...ive done safe mode, updated plugins, refreshed mozilla...uninstalled/reinstalled mozilla....here is the crash report id from the last three crashes...Report ID bp-8ed15abf-5706-4c17-9747-355c82160420 bp-90925c71-6a9b-41c4-b69b-4f2322160420 bp-a23f392a-accb-4424-8f61-0e6602160420

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FredMcD
FredMcD
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bp-8ed15abf-5706-4c17-9747-355c82160420 bp-90925c71-6a9b-41c4-b69b-4f2322160420

Signature: F1398665248

Process Type plugin Shockwave Flash Version: 21.0.0.213

Attention Sumos there are 30 related bug reports. +++++++++++++++++++++++++++++++++++++++++++++++ bp-a23f392a-accb-4424-8f61-0e6602160420

Signature: nsTArray_Impl<T>::DestructRange | nsTArray_Impl<T>::RemoveElementsAt | mozilla::net::nsHttpRequestHead::~nsHttpRequestHead

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1247982 ASSIGNED --- crash in nsTArray_Impl<T>::DestructRange | nsTArray_Impl<T>::RemoveElementsAt | mozilla::net::nsHttpRequestHead::~nsHttpRequestHead regressing in Firefox 43

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

cor-el
cor-el
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You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this: