This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Mozbackup no longer works with Thunderbird versions beyond 38

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó user01229325

more options

When I restore my profile (which includes all emails, accounts, addons, settings et al) all of my email accounts do not get restored. Thunderbird itself seems very weird. Has the file structure been changed in version 45? If I reinstall version 38.7.2 and restore with mozbackup everything is fine.

When I restore my profile (which includes all emails, accounts, addons, settings et al) all of my email accounts do not get restored. Thunderbird itself seems very weird. Has the file structure been changed in version 45? If I reinstall version 38.7.2 and restore with mozbackup everything is fine.

All Replies (3)

more options

I have Mozbackup. That's what I'm using. Why did you send me the link to Pavel's site?

more options

Hoping you would read the bright orange banner at the top of the page.