We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I am not receiving emails after I set up account.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó user01229325

more options

URGENT-URGENT-URGENT I recently signed up for Thunderbird. It is causing all kinds of problems with my web-site and emails. I can send emails from: admin@gspot-extreme.com however I am unable to receive any emails into: admin@gspot-extreme.com EVEN the emails from FIREFOX and THUNDERBIRD to confirm my account are NOT getting in.

PLEASE help me or close my account so I can receive emails again.....I need this email as it is for a business account so it is an URGENT MATTER!!!! IF this cannot be fixed then I need to close the account 100% as it was working before I registered this email with THUNDERBIRD.....

URGENT-URGENT-URGENT I recently signed up for Thunderbird. It is causing all kinds of problems with my web-site and emails. I can send emails from: admin@gspot-extreme.com however I am unable to receive any emails into: admin@gspot-extreme.com EVEN the emails from FIREFOX and THUNDERBIRD to confirm my account are NOT getting in. PLEASE help me or close my account so I can receive emails again.....I need this email as it is for a business account so it is an URGENT MATTER!!!! IF this cannot be fixed then I need to close the account 100% as it was working before I registered this email with THUNDERBIRD.....
Attached screenshots

All Replies (1)

more options

There is no such thing as a Thunderbird account. It is email client software running on your computer. You installed it, you can uninstall it too.

You post two examples of the sign in procedure for this support forum. This forum is for support questions only and has absolutely nothing to do with your email account with your provider. The other example you post is webmail and that has nothing to do with using an email client like Thunderbird.