This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

forgotten password and have changed computer how to retrieve my password?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó user01229325

EthnaDavenport
EthnaDavenport
more options

Hi, my mothers PC has just crashed and so I have just brought her a new laptop. We are just installing Thurderbird back onto the machine, however she can't remember any of her details i.e. password or username, for the e-mail account and its her work's e-mail account so she needs to access it ASAP.

Anyone know how she can get her details?

Many thanks!!! Thomas

Hi, my mothers PC has just crashed and so I have just brought her a new laptop. We are just installing Thurderbird back onto the machine, however she can't remember any of her details i.e. password or username, for the e-mail account and its her work's e-mail account so she needs to access it ASAP. Anyone know how she can get her details? Many thanks!!! Thomas

All Replies (1)

user01229325
user01229325
more options

All that is administered with your email provider. You need to ask them. Username is usually the email address so not sure how you forget that?