This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird hangs

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Wayne Mery

more options

Thunderbird hangs, CPU to 25% on process. Tried running in (Windows) safe mode, Thunderbird safe mode, uninstalling and reinstalling etc. If I start TB and leave it, I can click on emails OK, but if I try to scroll (or try any other operation), it locks/hangs instantly. AV is Norton, but have tried disabling that and no difference. Tried TB 45 and TB 47b - no difference. Is there a way to just import the emails, without copying the complete profile, so I can try re-creating the profile from scratch? Anything I have missed, or other suggestions (gratefully accepted!)? Thanks in advance. System is a Lenovo with a QC CPU, 4GB RAM running Win 7 x64 Pro.

Thunderbird hangs, CPU to 25% on process. Tried running in (Windows) safe mode, Thunderbird safe mode, uninstalling and reinstalling etc. If I start TB and leave it, I can click on emails OK, but if I try to scroll (or try any other operation), it locks/hangs instantly. AV is Norton, but have tried disabling that and no difference. Tried TB 45 and TB 47b - no difference. Is there a way to just import the emails, without copying the complete profile, so I can try re-creating the profile from scratch? Anything I have missed, or other suggestions (gratefully accepted!)? Thanks in advance. System is a Lenovo with a QC CPU, 4GB RAM running Win 7 x64 Pro.

All Replies (1)

more options

what happens if you start thunderbird with the command line switch?

 -offline