This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot receive messages with correctly configured account.

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó christ1

hermanb
hermanb
more options

Version 45.2.0 (automatically updated)

Cannot receive messages since Friday 2016-08-26

Thunderbird was working fine before this sudden change. I can send messages and they are received by the addressees. I can see my messages on the ISP’s email interface. I have been running Windows 10 without any problems since the end of June 2016 I have double-decked my ISP account settings and they are correct. I do not run an antivirus program, except what’s automatically included in Windows 10 updates. My ISP does not offer help with problems specific to Thunderbird.

I have even uninstalled Thunderbird 45.2.0 and downloaded a fresh copy. Nothing has changed.

I am stumped!

Version 45.2.0 (automatically updated) Cannot receive messages since Friday 2016-08-26 Thunderbird was working fine before this sudden change. I can send messages and they are received by the addressees. I can see my messages on the ISP’s email interface. I have been running Windows 10 without any problems since the end of June 2016 I have double-decked my ISP account settings and they are correct. I do not run an antivirus program, except what’s automatically included in Windows 10 updates. My ISP does not offer help with problems specific to Thunderbird. I have even uninstalled Thunderbird 45.2.0 and downloaded a fresh copy. Nothing has changed. I am stumped!

Réiteach roghnaithe

You may mark your post as the 'Solution' for this topic. Thank you.

Read this answer in context 👍 1

All Replies (2)

hermanb
hermanb Úinéir na ceiste
more options

I solved the problem by changing the port number from 110 (which I had always used without problem) to 995, and the security setting from STARTTLS to SSL/TLS. So, problem solved. Thanks to whoever considered my question.

christ1
christ1
  • Top 25 Contributor
more options

Réiteach Roghnaithe

You may mark your post as the 'Solution' for this topic. Thank you.