This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

keep reaching www.pepperjamnetwork.com/tracking/error.php when trying to go to ups.com

Jolinang
Jolinang
more options

When I open a new tab to go to ups.com, as I have done many times in the past successfully, I see something go by too fast on the url and then it is replaced by: http://www.pepperjamnetwork.com/tracking/error.php. and a blank page with the message: This link is not valid. appears on the otherwise empty page.

When I open a new tab to go to ups.com, as I have done many times in the past successfully, I see something go by too fast on the url and then it is replaced by: http://www.pepperjamnetwork.com/tracking/error.php. and a blank page with the message: This link is not valid. appears on the otherwise empty page.

All Replies (1)

Wesley Branton
Wesley Branton
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

You may also need to flush your DNS to fix the issue.