This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Video sound playing, but not video, multiple websites after update

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó FredMcD

mhinchley
mhinchley
more options

NFL.com, ESPN.com, Yahoo.com, etc. Video sound plays but video does not. About to dump Firefox.

NFL.com, ESPN.com, Yahoo.com, etc. Video sound plays but video does not. About to dump Firefox.

All Replies (1)

FredMcD
FredMcD
more options

Right-click in the player area. What is listed? flash, HTML5 . . . . . . .

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration